The terms “We” / “Us” / “Our” / “Company” individually and collectively refer to Holistic Delights Private Limited / Good Stories, and the terms “You” / “Your” / “Yourself” refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, including the amended provisions pertaining to electronic documents/records under various statutes as amended by the Information Technology Act, 2000.

This Privacy Policy does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between you and Holistic Delights Private Limited / Good Stories. The terms of this Privacy Policy will be effective upon your acceptance (directly or indirectly by using the website or by clicking on an “I Accept” button or similar means), and will govern the relationship between you and the Company for your use of the website www.goodstories.co.in (“Website”).

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, which require publishing of a Privacy Policy for collection, use, storage, and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree, and consent to this policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

Our Policy is subject to change at any time without notice. Your continued use of the Website following such changes constitutes your acceptance of the revised Policy.

By providing us with your information or by using the Website’s services, you consent to the collection, storage, processing, and transfer of any or all of your personal and non-personal information by us, as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of information shall not cause any loss or wrongful gain to you or any other person.

1. USER INFORMATION

To avail certain services on the Website, users are required to provide personal information for the registration and/or checkout process, such as:
a) name,
b) email address,
c) gender,
d) age,
e) PIN code,
f) credit or debit card details,
g) occupation,
h) interests,
i) password, and similar information.

The information as supplied by the users enables us to improve our Website and provide you with a more relevant and user-friendly experience. All required information is service-dependent, and we may use this user information to operate, maintain, protect, and improve our services (including advertising and marketing), as well as to develop new offerings.

Such information will not be considered sensitive if it is freely available or accessible in the public domain or is disclosed under applicable laws such as the Right to Information Act, 2005.

This Website is intended for use by adults above 18 years of age. Minors should not use this website or submit personal data. We do not knowingly collect personal data from minors. In case of any misuse, the parent or legal guardian will be liable for all consequences and damages arising from such unauthorized use.

2. COOKIES

To improve the responsiveness of the Website, we may use “cookies” or similar electronic tools to collect anonymous data, assign each visitor a unique User Identification (User ID), and better understand user interests and behavior.

Cookies help us recognize returning users, enhance your shopping experience, and serve you more relevant content and advertisements. Most browsers accept cookies by default, but you can set your browser to reject or block them.

Our servers also collect limited information about your computer’s internet connection, including your IP address, when you visit the site. This information is used to deliver web pages, analyze site traffic, and understand user geographies. Your IP address does not personally identify you.

3. LINKS TO OTHER SITES

This Privacy Policy applies solely to our website. Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices, content, or policies of such external sites. Please review the privacy policies of those websites independently before sharing your information with them.

4. INFORMATION SHARING

We do not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

(a) Legal or regulatory disclosures: We may disclose user information if required by law, court order, or a government agency for the purpose of identity verification, crime investigation, cyber incident handling, or prosecution of offences.

(b) Internal processing: We may share information within our group companies and with our employees, vendors, logistics providers, or agents for processing personal information on our behalf. These recipients are required to maintain the confidentiality and security of such data and use it only in accordance with this Privacy Policy.

5. INFORMATION SECURITY

We take appropriate security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. These include internal audits of data handling practices, encryption, firewalls, and physical security safeguards.

While we strive to protect your personal information, we cannot guarantee its absolute security, especially during transmission over the internet. We are not liable for any loss or harm caused due to unauthorized access, hacking, or misuse of your information by third parties.

Information you voluntarily post in public sections of the Website may be visible to anyone and is beyond our control. Please exercise caution when sharing such information.